The Lumina Guarantee was put in place to give our customers piece of mind with the products they purchase from us. Knowing why a product’s craftsmanship failed affords Lumina the opportunity to improve the quality of our products.
To utilize the Lumina Guarantee you must return all parts of your purchase with all tags and inserts in its original packaging.
If you do not have the original packaging or all pieces we may be able to assist you for the cost of the items necessary to repair your piece.
Please reach out to us with any questions you may have.
Phone: (603) 660-8539